We aim to make ordering from us as simple and straightforward as possible. Once your online transaction has been completed your order will be confirmed by email within 24 hours. The goods will be prepared for delivery and shipped by Royal Mail Signed For or similar within 48 hours, with the exception of orders placed at the weekend which will be shipped the next working day.
Please allow 2-4 working days for delivery in the UK and 7-10 for international deliveries. Goods lost or damaged in transit are fully insured by our shippers.
If your parcel hasn’t arrived within the specified time please contact us immediately firstname.lastname@example.org
If for some reason your order cannot be met or delivered within the specified time, we will contact you immediately to make alternative arrangements.